
Strategy and concept design
We create a functional digital growth strategy that focuses on customers.

Our strategy and concept design services
Service vision, future & foresight
Service concept clarification workshops
Service design, content strategies, service strategies, visual and creative strategies
Comprehensive service concept: Customer perspective, service and channel strategy, content architecture, business perspective, KPIs, revenue models
Modern capabilities, personalization and customer experience targeting, AI and automation scalability, modularity, design system
Collecting analytics and other information to create a foundation for leadership
Process automation, operational models
Product management, PO
Why choose Loihde Advance?
For us, the concept of digital services is more than just designing user interfaces. We combine our technical insight and practical experience on multinational and multi-channel projects with our business understanding and end-user-oriented way of thinking for large and complex entities.
We bring end-user focus to technology choices
We bring efficiency and automation to operational models.
We are more than a design agency, combined expertise and emphasis where most of the work is, i.e. data, integrations, automation.
Our experts are more than just designers, they are constantly evolving and looking to the future.
Contact us

Sakke Mustonen
Service Area Director, Service Digitalization
